Higher rates – wrong rates

Replies: 0

I have been in contact with the developers via emails for 2 weeks and it is still not working. I need it to be fix really soon. I would love for some help. I get on my rates 3 times higher price then I should be getting on my cart. The weight is correct and I can’t seem to understand what is the problem.

Here is what I got form the debugging:
Request info:
FedEx REQUEST:

Array
(
[WebAuthenticationDetail] => Array
(
[UserCredential] => Array
(
[Key] => q8ncE6XYWCf4kPNx
[Password] => WwVzOMiam84RYDrn98nZL5Wo3
)

)

[ClientDetail] => Array
(
[AccountNumber] => 510087127
[MeterNumber] => 118675423
)

[TransactionDetail] => Array
(
[CustomerTransactionId] => *** WooCommerce Rate Request ***
)

[Version] => Array
(
[ServiceId] => crs
[Major] => 16
[Intermediate] => 0
[Minor] => 0
)

[RequestedShipment] => Array
(
[PreferredCurrency] => USD
[DropoffType] => REGULAR_PICKUP
[ShipTimestamp] => 2017-01-26T00:00:00+00:00
[PackagingType] => YOUR_PACKAGING
[Shipper] => Array
(
[Address] => Array
(
[PostalCode] => 92111
[CountryCode] => US
)

)

[ShippingChargesPayment] => Array
(
[PaymentType] => SENDER
[Payor] => Array
(
[ResponsibleParty] => Array
(
[AccountNumber] => 510087127
[CountryCode] => US
)

)

[RateRequestTypes] => LIST
[Recipient] => Array
(
[Address] => Array
(
[Residential] =>
[PostalCode] => 92111
[City] =>
[StateOrProvinceCode] => CA
[CountryCode] => US
)

)

[RequestedPackageLineItems] => Array
(
[0] => Array
(
[SequenceNumber] => 1
[GroupNumber] => 1
[GroupPackageCount] => 1
[Weight] => Array
(
[Value] => 18
[Units] => LB
)

[Dimensions] => Array
(
[Length] => 84
[Width] => 28
[Height] => 1
[Units] => IN
)

[InsuredValue] => Array
(
[Amount] => 360
[Currency] => USD
)

)

[PackageCount] => 1
[TotalInsuredValue] => Array
(
[Amount] => 360
[Currency] => USD
)

)

Respond info:
dEx RESPONSE:

stdClass Object
(
[HighestSeverity] => NOTE
[Notifications] => stdClass Object
(
[Severity] => NOTE
[Source] => crs
[Code] => 819
[Message] => The origin state/province code has been changed.
[LocalizedMessage] => The origin state/province code has been changed.
)

[TransactionDetail] => stdClass Object
(
[CustomerTransactionId] => *** WooCommerce Rate Request ***
)

[Version] => stdClass Object
(
[ServiceId] => crs
[Major] => 16
[Intermediate] => 0
[Minor] => 0
)

[RateReplyDetails] => stdClass Object
(
[ServiceType] => FEDEX_GROUND
[PackagingType] => YOUR_PACKAGING
[DestinationAirportId] => SAN
[IneligibleForMoneyBackGuarantee] =>
[SignatureOption] => SERVICE_DEFAULT
[ActualRateType] => PAYOR_ACCOUNT_PACKAGE
[RatedShipmentDetails] => Array
(
[0] => stdClass Object
(
[EffectiveNetDiscount] => stdClass Object
(
[Currency] => USD
[Amount] => 0.0
)

[ShipmentRateDetail] => stdClass Object
(
[RateType] => PAYOR_ACCOUNT_PACKAGE
[RateZone] => 2
[RatedWeightMethod] => ACTUAL
[DimDivisor] => 0
[FuelSurchargePercent] => 4.0
[TotalBillingWeight] => stdClass Object
(
[Units] => LB
[Value] => 18.0
)

[TotalBaseCharge] => stdClass Object
(
[Currency] => USD
[Amount] => 11.4
)

[TotalFreightDiscounts] => stdClass Object
(
[Currency] => USD
[Amount] => 0.0
)

[TotalNetFreight] => stdClass Object
(
[Currency] => USD
[Amount] => 11.4
)

[TotalSurcharges] => stdClass Object
(
[Currency] => USD
[Amount] => 79.86
)

[TotalNetFedExCharge] => stdClass Object
(
[Currency] => USD
[Amount] => 91.26
)

[TotalTaxes] => stdClass Object
(
[Currency] => USD
[Amount] => 0.0
)

[TotalNetCharge] => stdClass Object
(
[Currency] => USD
[Amount] => 91.26
)

[TotalRebates] => stdClass Object
(
[Currency] => USD
[Amount] => 0.0
)

[TotalDutiesAndTaxes] => stdClass Object
(
[Currency] => USD
[Amount] => 0.0
)

[TotalNetChargeWithDutiesAndTaxes] => stdClass Object
(
[Currency] => USD
[Amount] => 91.26
)

[Surcharges] => Array
(
[0] => stdClass Object
(
[SurchargeType] => INSURED_VALUE
[Level] => PACKAGE
[Description] => Insured value
[Amount] => stdClass Object
(
[Currency] => USD
[Amount] => 4.0
)

)

[1] => stdClass Object
(
[SurchargeType] => OVERSIZE
[Level] => PACKAGE
[Description] => FedEx Ground Oversize III
[Amount] => stdClass Object
(
[Currency] => USD
[Amount] => 72.5
)

)

[2] => stdClass Object
(
[SurchargeType] => FUEL
[Level] => PACKAGE
[Description] => FedEx Ground Fuel
[Amount] => stdClass Object
(
[Currency] => USD
[Amount] => 3.36
)

)

[RatedPackages] => stdClass Object
(
[GroupNumber] => 1
[EffectiveNetDiscount] => stdClass Object
(
[Currency] => USD
[Amount] => 0.0
)

[PackageRateDetail] => stdClass Object
(
[RateType] => PAYOR_ACCOUNT_PACKAGE
[RatedWeightMethod] => ACTUAL
[BillingWeight] => stdClass Object
(
[Units] => LB
[Value] => 18.0
)

[BaseCharge] => stdClass Object
(
[Currency] => USD
[Amount] => 11.4
)

[TotalFreightDiscounts] => stdClass Object
(
[Currency] => USD
[Amount] => 0.0
)

[NetFreight] => stdClass Object
(
[Currency] => USD
[Amount] => 11.4
)

[TotalSurcharges] => stdClass Object
(
[Currency] => USD
[Amount] => 79.86
)

[NetFedExCharge] => stdClass Object
(
[Currency] => USD
[Amount] => 91.26
)

[TotalTaxes] => stdClass Object
(
[Currency] => USD
[Amount] => 0.0
)

[NetCharge] => stdClass Object
(
[Currency] => USD
[Amount] => 91.26
)

[TotalRebates] => stdClass Object
(
[Currency] => USD
[Amount] => 0.0
)

[Surcharges] => Array
(
[0] => stdClass Object
(
[SurchargeType] => INSURED_VALUE
[Level] => PACKAGE
[Description] => Insured value
[Amount] => stdClass Object
(
[Currency] => USD
[Amount] => 4.0
)

)

[1] => stdClass Object
(
[SurchargeType] => OVERSIZE
[Level] => PACKAGE
[Description] => FedEx Ground Oversize III
[Amount] => stdClass Object
(
[Currency] => USD
[Amount] => 72.5
)

)

[2] => stdClass Object
(
[SurchargeType] => FUEL
[Level] => PACKAGE
[Description] => FedEx Ground Fuel
[Amount] => stdClass Object
(
[Currency] => USD
[Amount] => 3.36
)

)

[1] => stdClass Object
(
[ShipmentRateDetail] => stdClass Object
(
[RateType] => PAYOR_LIST_PACKAGE
[RateZone] => 2
[RatedWeightMethod] => ACTUAL
[DimDivisor] => 0
[FuelSurchargePercent] => 4.0
[TotalBillingWeight] => stdClass Object
(
[Units] => LB
[Value] => 18.0
)